Transformation Method
89% of large companies globally have a digital and AI transformation underway, they have only captured 31% of the expected revenue lift and 25% of expected cost savings from the effort [1].
Forbes has called out three reasons that drive this gap in realization of value; lack of strategy, resistance to change and poor leadership as challanges in transformation [2].
To increase the success, leaders must put the right talent in place and take a systematic approach to ensure a clear understanding of strategy and requirements while effectively managing a large group of contributors and stakeholders.
The transformation process outlines a systematic approach, from strategy definition to desired results. The diagram below highlights the key steps and key tools that facilitate collaboration and clarity to increase transformational success.
[1] Harvard Business Review “The Value of Digital Transformation” July 2023
[2] Forbes “Why It's Important To Develop A Robust Change Management Strategy For Organizational Growth” April 2025

Tools to assess the maturity of select teams and organizations across the business
A catalog of tools used across a transformation to communicate to and align stakeholders
Select roles and competencies needed to structure and execute a digital transformation
Outline and facilitation guide to build and manage a digital customer journey canvas
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